FAQs

A: Payment for services is due at the time they are rendered. This includes:

• Co-pays: If your insurance plan requires a co-pay, it is collected at the time of your visit.

• Co-insurance / Deductibles: Any co-insurance or deductible amounts owed are typically your responsibility and are also due at the time of service.

• Self-pay / Cash payments: For clients who are uninsured, have plans not in-network with us, or are using out-of-network benefits, full payment is collected at the time of service.

We offer discount packages that must be purchased before care begins. Payments can be made via debit/credit cards, HSA cards (in person, online, or by phone), as well as cash or checks in the clinic.

A: Typically, therapy encounters last approximately 45 minutes to 1 hour.

A: We offer specialized physical therapy services that are tailored to each patient’s unique needs and goals, going beyond the standard approach to physical therapy. The physical therapy services we provide are designed to address the root causes of each patient’s condition, not just the symptoms, to help them achieve, long-term, sustainable results. Our approach to physical therapy is comprehensive and holistic, taking into account all aspects of a patient’s health and wellness to promote optimal recovery and performance.

A: Performance therapy is a specialized physical therapy service approach that focuses not only on restoring function, but also enhancing performance in functional activities or sport, while reducing the risk for future injuries, so that clients can live their lives to the fullest.

A: Our practitioners are doctors of physical therapy are fully licensed in the state that they practice. Furthermore, many of our doctors have extensive training and received specialized board certifications, would you allow them to use advance techniques and technologies, to optimize clients outcomes, and help them achieve their full potential.

A: Chiropractors and Physical Therapists share a lot more in common than what meets the eye. They both have doctorate levels of education in their respective fields of practice. They both use similar methods to help improve patient’s recovery from a setback using manual techniques, therapeutic exercise, and physical agents. They both have direct access to patients in which they are able to diagnose and treat a patient (whose diagnosis falls within their scope of practice) without a prescription from a physician for a set point of time. Chiropractors are commonly known as the practitioners who provide spinal manipulations while physical therapists are commonly known as the practitioners who provide specific exercise interventions to improve patient’s functioning. However, chiropractors prescribe exercises just as physical therapists perform spinal manipulations. We are both allied healthcare practitioners who help patients get better with more in common than we do different.

A: Although we are able to treat elbow, wrist, and hand conditions, we typically refer most patients with elbow, wrist, and hand conditions to occupational therapists for standard care. Special circumstances may apply where we will treat an elbow or hand condition in house. We may see athletes who have completed standard occupational therapy treatment and are ready to move on to the next level of training, which is performance therapy. Our focus is on improving range of motion, strength, and overall function, allowing athletes to safely return to their sport or activity at the highest level possible. If you’re an athlete looking to enhance your elbow, arm, wrist, or hand function and performance, turn to our performance therapy services for specialized treatment and customized training programs.

A: Yes, our doctors of physical therapy are able to evaluate, diagnose, and start a physical therapy plan of care for our patients without requiring that a patient see their regular doctor first. It is a protected right that varies in application based on the state which physical therapy services are being rendered. In the state of Georgia, physical therapists are able to treat patients for 21 days prior to requiring a physician’s script. In the state of New York, physical therapists are able to treat for 30 days prior to requiring a physician’s script.

A: Yes, we have many collaborative relationships with various physicians in the local areas that we serve.

A: In contrast to simply discontinuing participation, physical therapy can offer a sustainable, long-term solution that allows individuals to continue pursuing their passion while minimizing the risk of further injury or pain. Physical therapy can be used to identify and address underlying causes of pain or discomfort, including muscle imbalances, mobility deficits, or weak areas of the body. By working with one of our physical therapists, individuals can receive personalized care and guidance tailored to their unique needs and goals, helping them stay healthy and active for years to come.